At BtoB Pedia, we provide digital business listing, advertising, promotional, and lead generation services. Since all our services are digital in nature, customers are advised to review service details carefully before making any payment.

1. Digital Services

Our services include, but are not limited to:

• Business Listings
• Premium Membership Plans
• Featured Listings
• Advertisement Packages
• Business Promotion Services
• Lead Generation Services
• Digital Marketing Services
• Other Online Business Solutions

2. No Refund Policy

Once payment has been successfully processed, it is considered final and cannot be refunded.

Refunds shall not be provided under any circumstances, including but not limited to:

• Change of mind after purchase.
• Failure to receive expected enquiries or leads.
• Low sales or business performance.
• Dissatisfaction with marketing results.
• Failure to use purchased services.
• Incorrect package selection.
• Duplicate payment due to customer error.
• Suspension or termination of account due to policy violations.
• Technical issues caused by the user's device or internet connection.

3. Cancellation Policy

Orders for Premium Listings, Membership Plans, Advertisements, Promotional Campaigns, and Digital Services cannot be cancelled once payment has been confirmed or services have been activated.

Cancellation requests will not be eligible for any refund or adjustment.

4. No Guarantee of Results

BtoB Pedia provides a platform to connect businesses with potential buyers. However, we do not guarantee:

• Business enquiries.
• Lead generation.
• Sales or revenue.
• Business growth.
• Return on investment (ROI).
• Search engine rankings.
• Website traffic.
• Customer acquisition.

5. Website & Service Availability

We reserve the right to modify, suspend, discontinue, or permanently terminate any feature, service, membership plan, pricing structure, business listing, or the entire Platform at any time without prior notice.

In such cases, users shall not be entitled to any refund, compensation, damages, or reimbursement.

6. Account Suspension

If a user violates our Terms & Conditions, uploads false information, engages in fraudulent activity, or misuses the Platform, BtoB Pedia may, at its sole discretion:

• Suspend the account.
• Remove business listings.
• Terminate premium services.
• Permanently block access to the Platform.

In such situations, no refund or compensation shall be payable.

7. Force Majeure

BtoB Pedia shall not be liable for delays, interruptions, or failure of services due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• Government restrictions
• Cyber attacks
• Internet outages
• Power failures
• Server failures
• Pandemics
• Third-party service interruptions

No refund or compensation shall be payable in such circumstances.

8. Payment Disputes

Customers agree not to initiate unjustified chargebacks or payment disputes after receiving access to any paid service.

Fraudulent disputes may result in permanent account suspension and legal action.

9. Changes to this Policy

BtoB Pedia reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice.

Continued use of our Platform after such changes constitutes your acceptance of the updated policy.

10. Contact Us